" 4/36 Waine Street, Freshwater "
I would like to commend Alicia Ryan and Ashley Miles for their professionalism in the sale of my unit. As I had no idea about what was involved in selling, it was refreshing to have Alicia and Ashley guide me through the process and being patient with me as I was trying to get my head around this big step in my life. From the first meeting, I felt like they were the right people for the job and I could not have been more correct. They were professional, friendly and cheerful which made me feel at ease. They answered all my concerns/questions without any hesitation and in a very timely manner. From the beginning of the process until the end, I was being kept informed on what was happening and updated me on regular bases after the open house. They truly looked after me and went above and beyond to get the best pricing for me and achieved a very quick sale. Their knowledge of the local property market was surely noticeable.They are obviously passionate about their job and I have no problems in recommending them to anyone who is seeking to sell/buy. I couldn’t speak more highly of Alicia and Ashley.
" Property Management Inspection "
Dear Georgie, I really would like to thank you for your outstanding attention during the inspections we did last Saturday. Your kindness, client centricity and clarifications of each question and the way you took care of my wife and I were incredible! More than and a great professional, we found a wonderful person willing to find the best opportunities to us. Thank you so much for your support and be sure that you will be the first “friend” we will call to help us find a property to buy. Hopefully soon!! We wish you all the best!
" Sandy brought a wealth of experience "
Like most people, we went through the due diligence of speaking to a number of real estate agents and of all the ones we spoke to, Sandy gave us the most confidence of helping us achieve the goals we had with respect to selling our property. Sandy brought a wealth of experience and knowledge to the table and worked tirelessly for us throughout the sales period. Not only did she manage to get an offer close to our asking price within 4 days of us signing up, she ultimately, and much to our elation, sold our property for about 5% more than the original sale price goal we had, and on more than own occasion were happy to settle for a lesser percentage. Nevertheless, Sandy continued to persist. We were very happy with our decision to go with Sandy and would highly recommend them to anyone who is looking for a real estate agency that can offer them peace of mind and trust.
" Sandy at all times was most professional "
I wish to place on record my appreciation and gratitude for the efforts Sandy Woodhouse made in obtaining a sale of my late Sister’s property. Sandy at all times was most professional and kept to her word and left me in no doubt that she would do her utmost to affect a sale of the property which se achieved much quicker than I thought possible have absolutely no hesitation in recommending her to anyone seeking caring professional Real Estate Service.
" Thank you for making my tenancy a pleasure!! "
In my experience as a tenant (unless you are buying a property) it is extremely rare to receive the friendly and professional service that you consistently provide. It is due to this that I would like to express my appreciation for you and the great work that you do!! You run a tight ship Karen and you have truly exceeded my expectations as an Agent. Thank you for making my tenancy a pleasure!!
" 'very professional, expeditious and advantageous manner' "
I have great pleasure in recommending to you Karen Joseph who has carried out excellent services in managing a rental property for me and then organising the sale of the property in a very professional, expeditious and advantageous manner.
" Excellent Customer Service "
Dear Karen I wanted to let you know how incredibly appreciative I am of all your help with leasing my Manly Vale rental property. It was truly incredible how quickly and efficiently you managed the advertising, open home and subsequent application process for my tenants, it did not even make it to market! The fact that you leased my property from a one-off walk in prospect and then, with only a 2 day vacancy, you negotiated a higher rent than was advertised was nothing short of a miracle. Further, arranging for the previous tenant to leave a day early to accommodate the next couple was above and beyond my expectations. Since then everything has been a breeze, not once has anything been a problem, you respond to my requests in lightning speed, something I am sorely lacking with my Property Manager in QLD (wish you could manage both!). I will not - and have not - hesitated to tell everyone of the outstanding service you continue to provide.
" First class service start to finish "
Karen has managed our portfolio of family properties for nearly 20 years. This in itself is a superb reference. Karen knows how we like our properties managed and we know what to expect from her, nothing but the best. As the business owner she goes above and beyond the call of duty, showing properties after hours and on her days off so we get the right tenant. Maintenance tasks are handled with precision and professionalism ensuring he best trades at reasonable prices and in the process making sure everyone is happy. She will often go and check the repair before engaging a paid tradesman in case it is something simple. You won’t find a more professional, stand out agent than Karen. You will always get more than you bargained for.
" Real Estate Agent to the Stars "
Karen Joseph has been our real estate agent looking after our 2 rental properties for 5 years. 26c Kentwell Rd, Allambie and 1/62 Crown Road, Queenscliff. In both instances, she found us the perfect tenants and made sure our needs and concerns were met. We first said no pets and we have now had the same tenant with a dog for 5 years. She was right, pet owners stay longer. Nothing is ever too much trouble and when the need arises, any problems are fixed decisively and swiftly without any stress to us, as her clients. I have in the past, and will continue to do so in the future, recommending Karen to friends and colleagues. Karen is known as “The Agent to the Stars”. Please feel free to contact me if you require any further information.
" Premier Manly Real Estate Agent "
I recommend you as the ‘premier Manly estate agent’ whenever anyone asks and you are more than worthy of that title!!! I know I have thanked you in person many times but I wanted to put pen to paper to formally say a huge thank you for the great service that you are providing in managing my Ocean Road property. The tenant match has always been excellent and your swift remediation of any property maintenance issues makes this a painless experience. As I’ve said before, I need you managing the rest of my life!!
" Unbeatable Culture & Professionalism "
"Karen, Thank you for spending time helping me understand the rental process, it's good to know the ins and outs. You make us feel important even though we are a very small client and one of many. You take the time, you are courteous and respectful when others take us for granted. It's more than just a job, it is obvious you are competent, but more importantly, you enjoy what you do and make it your business to keep innovating and improving. Some of that comes from overall enthusiasm of the team, and that's pretty important to us as well. The interesting part is that you believe it's just the way things should be done, that's an unbeatable culture. I look forward to working together."
" First Home Buyers "
"We recently purchased our first home through Karen Joseph at First National Manly (Hooray!!) Her support, professionalism and attention to detail made the experience - including the auction day - unexpectably easy. She constantly provided us with feedback and immediately returned phone calls, we really felt like she cared about us. I am a successful business owner and deal with many difference types of people, rarely do I meet people of this calibre and level of professionalism. I cannot speak highly enough of Karen, I would be delighted for any person to contact me personally should they wish for further reference. Karen has my permission to give any person my contact details should they wish to do so."
" Putting the Wow back in Real Estate "
We wanted to let you know how much we appreciate your professionalism, energy and efficiency in successfully organising the sale of my late mothers unit in Cohen Street, Fairlight. You and your “team” significantly reduced the stress associated with getting the unit ready for the sale in such as short space of time and organising for it to be painted, re carpeted, cleaned and for the removal of last minute furniture. We are very grateful for all your efforts and can’t thank you enough for the great job you did. You’ve certainly put “wow” back into the real estate business!.
" Trouble Free Purchase "
Hi Karen, just a quick note to say thanks again to you and the FN team for the quick and easy, trouble free purchase, for 1/3 High St Manly. We are delighted with the purchase and look forward to continuing the relationship with yourself as the property manager. Eventually we will live in it ourselves as a ‘downsizer’. The thing we like about it is that it is in ‘original’ condition, with the rose ceilings, etc + the position is ideal.
" 10 out of 10 "
We recently sold our first property and were lucky enough to have an agent come highly recommended. It was obvious after the first consultation why, and that Karen would be the perfect person to also guide us through selling. Karen was very professional and it was clear that she had extensive knowledge of the market and where we stood within it. She always made sure we understood the steps we were taking and was available through email and phone when we needed. Communication was 10/10. Being our first property we had a lot of questions and she consistently answered them with honesty and professionalism. She lifted a weight off our shoulders from day one and provided us with a lot of laughs and excitement. We are happy to say that we will be HIGHLY recommending Karen to our friends and family, and she will be the one we contact when we look to buy our next property. .
" Highly Recommend "
Karen was fantastic - professional, knowledgeable, committed and very hard working. She did an amazing job for us selling our apartment in Manly. I highly recommend Karen.
" Professionalism & Dedication "
Dear Karen, I would like to thank you for your professionalism, dedication and hard work you showed in selling my investment property. As you were aware the building has defect issues currently in litigation, which made it difficult to sell. I previously had it on the market with another local agent for 2 years and decided to list my property with you. Once listed you had it sold within 4 weeks, which exceeded my expectation. I would have no hesitation recommending your services to any future Vendor/Purchaser/Landlord. All the very best and I hope to do further business with you in the near future.
" Award Winner! "
Thanks for being such a great manager Karen....really mean that, not just saying! No wonder you receive awards Thanks again.
" Excellent suburb Knowledge "
"Karen was a pleasure to deal with from the first meeting in our home. Karen's friendly yet professional approach put both my wife and I at ease from the beginning. Her knowledge of the Manly Vale & surrounding areas was excellent. Karen made some wonderful suggestions on presenting our property to achieve the highest possible price and as a result we achieved well over our expected price. Karen even offered to lend us some of her own furniture. My wife Melanie and I would highly recommend Karen for all of your real estate needs."
" Untiring Efforts "
"I want to thank you for your untiring efforts in the sale of 924/22 Central Avenue Manly. You kept me up to date on what was the latest difficulty in the sale process. This was not an easy sale as there were many obstacles along the way that you addressed positively and with enthusiasm and never gave up. Your professional positive optimistic attitude carried all the way from when I first listed the property till settlement. You made me feel relaxed and confident that the sale would happen, which it did. I have no hesitation in recommending your services."
" Management & Sales "
"I have great pleasure in recommending to you Karen Joseph who has carried out excellent services in managing a rental property for me and then organising the sale of the property in a very professional, expeditious & advantageous manner."
" New Journey "
"Dearest Karen, We can't thank you enough for all your amazing efforts in purchasing our first home. These flowers reminded us of you - a brilliant ray of sunshine!! We would love to celebrate a glass of champagne with you to aknowledge all your hard work & to bring forth this new journey for us... Thanks & blessings."
" Sale in 4 days "
"Karen Joseph sold our unit in Manly Vale in only 4 days and achieved a record price for the street. We found Karen to be very proactive, professional and friendly throughout the whole sale. Karen made the whole experience very pleasant and stress free. We would have no hesitation in recommending Karen for any other property sales and will be using Karen for any future property sales that we have."
" A Breath of Fresh Air "
"In the somewhat unusual and frustrating world that is Sydney Rental Real Estate, Karen was a breath of fresh air. Understanding, happy to go beyond the call of duty and not treating us as just another potential client has made her our number one choice when it comes to searching for our right property."
" Positive Attitude "
"Thanks to you and the rest of the team for a great result in the sale of my Manly unit. To get a sale in under a month for my older style unit at a good price was beyond my expectation. Your positive attitude and determination has produced a quick result in a slow market. Your friendly and helpful staff have been a pleasure to deal with. I will highly recommend your agency to all my friends. Thanks again."
" Negotiation Skills "
Your skills of negotiation, drive and passion for your profession created the very best outcome for Arthur Street. I believe it was a win, win for all concerned due to the integrity and commitment which you displayed throughout the campaign. Without your knowledge and network of tradesman which you so generously shared, Arthur Street would still be languishing instead of looking wonderful and being handed down to a new owner. I am very grateful to you for enabling me to start a new chapter of my life to your brilliant of the sale of Arthur Street. I would recommend you to anyone who wants the very best Agent in the area of Sales & Property Management.
" impressed by your professionalism "
From the first meeting, we were impressed by your professionalism and commitment in working to get the best possible price for our home. This was translated into action from yourself, Ashley and the team during the marketing period, and ultimately realizing a sale at auction that exceeded our expectation. There was no surprises through the marketing periods as we were regularly updated with any developments and interest in our property. Once again, thanks to yourself, Ashley and the team – a job well done
" Thank you for the information and your time "
I would just like to compliment you on your efficient communication as well as your polite, patient and articulate manner. It is much appreciated and has made my job much easier when completing the enquiries involved in this incident. The real estate field could do with more of you! Regards James Bowen
" My sisters and I are thrilled with the result "
My sisters and I are thrilled with the result that you and your staff at First National manly prestige achieved for the sale of our property on whistler St manly. As executor of the sale of this estate I have nothing but praise for your integrity and professional strategy during the planning, marketing and subsequent achievement of a sale price reflecting the true market value of the property. Other agents and many of the interested buys had underestimated its work, and had I not chosen your agency I am sure the sale price would have fallen short of this result. I offer my reciprocal congratulations to you and your staff for a job well done!