Testimonials

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" First class service start to finish "

Karen has managed our portfolio of family properties for nearly 20 years. This in itself is a superb reference. Karen knows how we like our properties managed and we know what to expect from her, nothing but the best. As the business owner she goes above and beyond the call of duty, showing properties after hours and on her days off so we get the right tenant. Maintenance tasks are handled with precision and professionalism ensuring he best trades at reasonable prices and in the process making sure everyone is happy. She will often go and check the repair before engaging a paid tradesman in case it is something simple. You won’t find a more professional, stand out agent than Karen. You will always get more than you bargained for.

- Steve Taranto

" Excellent Customer Service "

Dear Karen I wanted to let you know how incredibly appreciative I am of all your help with leasing my Manly Vale rental property. It was truly incredible how quickly and efficiently you managed the advertising, open home and subsequent application process for my tenants, it did not even make it to market! The fact that you leased my property from a one-off walk in prospect and then, with only a 2 day vacancy, you negotiated a higher rent than was advertised was nothing short of a miracle. Further, arranging for the previous tenant to leave a day early to accommodate the next couple was above and beyond my expectations. Since then everything has been a breeze, not once has anything been a problem, you respond to my requests in lightning speed, something I am sorely lacking with my Property Manager in QLD (wish you could manage both!). I will not - and have not - hesitated to tell everyone of the outstanding service you continue to provide.  

- Carolyn Hill

" 'very professional, expeditious and advantageous manner' "

I have great pleasure in recommending to you Karen Joseph who has carried out excellent services in managing a rental property for me and then organising the sale of the property in a very professional, expeditious and advantageous manner.

- Trevor

" Thank you for making my tenancy a pleasure!! "

In my experience as a tenant (unless you are buying a property) it is extremely rare to receive the friendly and professional service that you consistently provide. It is due to this that I would like to express my appreciation for you and the great work that you do!! You run a tight ship Karen and you have truly exceeded my expectations as an Agent. Thank you for making my tenancy a pleasure!!

- Louise Temata

" Sandy at all times was most professional "

I wish to place on record my appreciation and gratitude for the efforts Sandy Woodhouse made in obtaining a sale of my late Sister’s property. Sandy at all times was most professional and kept to her word and left me in no doubt that she would do her utmost to affect a sale of the property which se achieved much quicker than I thought possible have absolutely no hesitation in recommending her to anyone seeking caring professional Real Estate Service.

- R.K. Quarmby B.Bus. F.A.I.B.

" Sandy brought a wealth of experience "

Like most people, we went through the due diligence of speaking to a number of real estate agents and of all the ones we spoke to, Sandy gave us the most confidence of helping us achieve the goals we had with respect to selling our property. Sandy brought a wealth of experience and knowledge to the table and worked tirelessly for us throughout the sales period.  Not only did she manage to get an offer close to our asking price within 4 days of us signing up, she ultimately, and much to our elation, sold our property for about 5% more than the original sale price goal we had, and on more than own occasion were happy to settle for a lesser percentage. Nevertheless, Sandy continued to persist. We were very happy with our decision to go with Sandy  and would highly recommend them to anyone who is looking for a real estate agency that can offer them peace of mind and trust.

- James and Irene Bradden

" 4/36 Waine Street, Freshwater "

I would like to commend Alicia Ryan and Ashley Miles for their professionalism in the sale of my unit. As I had no idea about what was involved in selling, it was refreshing to have Alicia and Ashley guide me through the process and being patient with me as I was trying to get my head around this big step in my life. From the first meeting, I felt like they were the right people for the job and I could not have been more correct. They were professional, friendly and cheerful which made me feel at ease. They answered all my concerns/questions without any hesitation and in a very timely manner.  From the beginning of the process until the end, I was being kept informed on what was happening and updated me on regular bases after the open house. They truly looked after me and went above and beyond to get the best pricing for me and achieved a very quick sale. Their knowledge of the local property market was surely noticeable.They are obviously passionate about their job and I have no problems in recommending them to anyone who is seeking to sell/buy. I couldn’t speak more highly of Alicia and Ashley.

- Satu Tanio

" Thank you for the information and your time "

I would just like to compliment you on your efficient communication as well as your polite, patient and articulate manner. It is much appreciated and has made my job much easier when completing the enquiries involved in this incident. The real estate field could do with more of you! Regards James Bowen

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" Property Management Inspection "

Dear Georgie, I really would like to thank you for your outstanding attention during the inspections we did last Saturday. Your kindness, client centricity and clarifications of each question and the way you took care of my wife and I were incredible! More than and a great professional, we found a wonderful person willing to find the best opportunities to us. Thank you so much for your support and be sure that you will be the first “friend” we will call to help us find a property to buy. Hopefully soon!! We wish you all the best!

- Marcio and Cristina

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